The big problem with verbal communication is that we don’t do it very well at all. In other words, often we don’t say what we mean. So let’s unpack that a bit more – what we say is different from what we mean, which leaves the listener to interpret what we meant from what they […]
There is such a proliferation of content available on just about any topic now that if your content is not interesting and well presented – be it written or spoken, it is unlikely to receive much attention. This applies not only to the written word where the reader can simply stop reading, but also to […]